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Piloting in Accra · Kumasi

More parcels. Fewer stops. No retries.

Relayed helps last-mile delivery providers complete more parcels per route by consolidating deliveries into dense, reliable endpoints. One drop-off completes the route — recipients collect later with a private code.

Route A-118

40 parcels · Accra

Ready to route
Received
Grouped
Routed
4At endpoint
Recommended endpoint
92%
recipients < 1 km

Consolidate all 40 parcels to the Osu endpoint — one drop-off instead of forty stops. Recipients collect with a private code.

osu-accra-011 stopcode per parcel
Assign route & notify recipients
POST api.userelayed.com/v1/routes

Forty parcels should not require forty separate stops.

Providers grow through independent contractors — but those contractors spend each route calling recipients, hunting for landmarks, waiting, and returning with parcels no one could collect.

Relayed groups those parcels onto one dense route and ends it at a secure endpoint. The recipient collects later with a private code. The delivery is complete the moment the parcel is dropped.

RELAYED40 SCATTERED STOPS1 ENDPOINT
What you get

The drop, the code, the endpoint.

Parcel RLY-4821
Route A-118 · Osu
2m ago
Dropped
Stored
Notified
Collected
Parcel secured at the Osu endpoint — recipient notified with code 4821 for compartment 05.

The drop completes the route

Providers route parcels to one endpoint. The contractor drops them all in a single stop — done.

RelayedRelayednow
Your parcel is ready at the Osu endpoint. Collect anytime with your code.
4821
Compartment 05 · expires in 72h

Recipients collect with a code

Each recipient gets a private code by SMS and collects on their own time. No calls, no waiting.

Relayed4821

One secure endpoint

Individually locked compartments, solar powered, shared by providers — placed where demand is dense.

How it works

Grouped, routed, dropped, locked.

  1. 01

    Grouped

    Parcels for one area are assigned to a single nearby endpoint.

  2. 02

    Routed

    The contractor gets one dense route instead of scattered addresses.

  3. 03

    Dropped

    Every parcel is deposited securely — no calling, no waiting.

  4. 04

    Locked

    The recipient gets a private code and collects when convenient.

The endpoint

The locker is the endpoint. The route is the product.

  • 01Secure, individually locked compartments
  • 02A private access code for each recipient
  • 03Open around the clock for collection
  • 04Solar powered, off the grid
  • 05Shared by multiple logistics providers
  • 06Placed where parcel demand concentrates
RELAYED4821
Without Relayed
  • 40 addresses
  • 40 recipient handoffs
  • Calls, waiting, delays
  • Return trips when no one answers
With Relayed
  • One shared endpoint
  • One contractor stop
  • Completed on drop-off
  • Recipients collect on a private code
Who it's for

One route, four ways to win.

01

Logistics providers

Complete more deliveries without buying vehicles.

02

Contractors

Shorter routes, denser loads, more completed drops per trip.

03

Recipients

No waiting at home — collect with a private code, anytime.

04

Hosts

Give your community a dependable place to receive parcels.

Infrastructure, not another carrier.

Relayed helps last-mile delivery providers complete more parcels per route by consolidating deliveries into dense, reliable endpoints — using the operations and contractor networks they already run. We don't replace delivery companies; we help them deliver.

You

Own the customer. Your company keeps the delivery relationship.

Your contractors

Move the parcels. No new fleet is required to use Relayed.

Relayed

Makes the route dense — the reliable endpoint that completes the drop.

Pilot with Relayed

Start with one dense delivery corridor.

We work with selected providers and high-demand locations in Ghana. A pilot finds where your parcels already cluster, connects those routes to an endpoint, and measures the impact.

Discuss a pilot

No fleet replacement · no new delivery company · a better endpoint for the network you already run

Questions

Good to know.

Still have a question? We usually reply within a day.

Email the team
What exactly does Relayed sell?

Parcel-dense delivery routes supported by shared secure endpoints. Providers route eligible parcels through Relayed so contractors complete multiple deliveries in one stop.

Is Relayed a delivery company?

No. Relayed is infrastructure for delivery companies. Your existing contractors keep moving the parcels.

Does the recipient need to be present?

No. The contractor deposits the parcel securely, and the recipient collects later with a private access code.

When is the delivery complete?

For parcels assigned to a Relayed endpoint, the route is complete once the parcel is securely accepted by the endpoint.

Can different companies use the same endpoint?

Yes. Relayed is shared infrastructure built to support multiple logistics providers.

Do providers need to build software?

No. Relayed begins with a lightweight pilot. Deeper integrations can follow as volume grows.

Where is Relayed launching?

Relayed is focused on dense delivery corridors in Ghana, starting with Accra and Kumasi.

Get started

Give every route a reliable ending.

Move more parcels with fewer stops — and take recipient-related retries off the route entirely.

hello@userelayed.com
ROUTE A-118Completed
40/ 40delivered
1
Contractor stop
0
Retries